Terms of service

2.1 Acceptance of Terms

By accessing or using https://rtsinnerwear.com ("Website"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our Website. These Terms apply to all visitors, users, and customers.

2.2 About Us

RTS Tex Tirupur is a Tirupur-based premium innerwear manufacturer and retailer. We sell men's, women's, and kids' innerwear products through our Website.

2.3 Products

All product descriptions, images, and specifications are as accurate as reasonably possible. However, slight colour variations may occur due to screen display differences.
We reserve the right to modify or discontinue any product at any time without notice.
Product availability is subject to stock. We will notify you if an ordered product is out of stock.

2.4 Pricing

All prices displayed on the Website are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
We reserve the right to change prices at any time without prior notice. The price at the time of placing your order will apply.
In the event of a pricing error, we will notify you and you may choose to proceed at the correct price or cancel the order.

2.5 Orders and Acceptance

Placing an order constitutes an offer to purchase. Your order is confirmed only upon receiving a confirmation email from us.
We reserve the right to refuse or cancel any order at our sole discretion, including orders that appear fraudulent or placed with incorrect information.
Once an order is placed and confirmed, it cannot be modified. Please review your order carefully before checkout.

2.6 Payment

We accept payments via Cashfree and PhonePe payment gateways.
Accepted payment methods include UPI, debit/credit cards, net banking, and digital wallets as supported by these gateways.
All transactions are secured and encrypted. We do not store your payment details.
In the event of a failed transaction, any deducted amount will be automatically refunded to your source account within 5–7 business days.

2.7 Intellectual Property

All content on this Website — including text, images, logos, product photos, and design — is the property of RTS Tex Tirupur and is protected under applicable intellectual property laws.
You may not reproduce, distribute, or use any content from this Website without our prior written permission.

2.8 User Conduct

By using our Website, you agree not to:

Use the Website for any unlawful purpose
Submit false, misleading, or fraudulent information
Attempt to gain unauthorized access to any part of the Website
Upload or transmit viruses or malicious code
Engage in any activity that disrupts or interferes with the Website

2.9 Disclaimer of Warranties

Our Website and products are provided "as is" without warranties of any kind, express or implied. We do not guarantee that the Website will be uninterrupted, error-free, or free of viruses.

2.10 Limitation of Liability

To the maximum extent permitted by law, RTS Tex Tirupur shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or purchase of products, even if we have been advised of the possibility of such damages.

2.11 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Tiruppur, Tamil Nadu.

2.12 Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.